Frequently Asked Questions/Baggage/Animals

Can my service dog travel in the cabin with me?

Qatar Airways Support
posted this on January 30, 2012 07:39

Service dogs, emotional support, or psychiatric service dogs can travel free of charge in the cabin only on Qatar Airways flights to or from the USA, Europe, Switzerland, Norway, and Georgia.

 

On all other flights, service dogs, emotional support or psychiatric service dogs may travel free of charge as checked baggage.

 

If you plan to travel with a service, emotional support or psychiatric service dog, you must:

 

  • Notify Qatar Airways at least 48 hours before departure
  • Check-in for the flight at least 2 hours (3 hours for flights from the US) prior to departure
  • You must provide evidence at the time of reservation or at the time of check-in at the airport that the accompanying dog will not need to relieve itself during the flight or that you can adequately manage the dog’s waste without creating any health and sanitation issue on the flight.
  • You must bring whatever absorbent or other material required for this purpose. We encourage you to prepare the dog for the flight by exercising the dog and limiting its fluid intake before the flight.
  • We recommend the use of a safety harness for the dog for use during take-off, landing, or whenever the “fasten seat belt” sign is illuminated.
  • If you are accompanied by an emotional support or psychiatric service dog then in addition to the above requirements, you need to provide certification from a licensed mental health professional. The certificate must be on that professional’s letterhead, signed and not older than one year from the date of the scheduled flight.
  • If your service dog cannot be accommodated at your seat location then we will offer you another seat if available on the aircraft. The service dog, however, cannot be seated where it may obstruct aisle or emergency exit area or affect leg space in front of passenger sitting next to you.

If you are travelling with a service dog, please contact your local Qatar Airways office.

 
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